Communication before making a booking shouldn't include any of your contact information.
Contact information is only exchanged between parties when a quote is booked.
If you have booked a mover, you can call, or message them on the site to communicate about your delivery.
Once you’ve got a quote from a mover, we recommend messaging a mover to double-check the availability of the space for your dates.
If you need to cancel your booking after confirming please speak directly to your chosen mover.
With a confirmed booking, all arrangements are made directly with the mover so it is their service that you are cancelling.
Reach out to our support and we will try to rebook you with another mover as soon as possible.
If you have any questions, please email us at firstname.lastname@example.org
We generally respond to emails within 1-2 business days.
At the current Wise Move stage — startup, we don't provide customer service by telephone, yet. Please contact our customer service by email.
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